Delivery Policy

Delivery Address and Contact Details:

When placing an order with us, where we are to deliver goods to you, we require a physical street address. To assist us in processing your order, please also provide your land-line and mobile telephone number. We delivery primarily via courier and we will only deliver to PO Boxes under special circumstances where item is small and you are in a remote area.

Stock Availability

Our stock level is a combination of stock availibility from our vendors. The stock availability indicator can only be treated as a general guide and is updated every 4 hours Monday to Friday. There are the occasional chances that an order of the exact product may be placed minutes before yours. You will be notify as soon as possible if that happens and a full refund can be given if you do not wish to wait for the backorder.

Delivery Charges

Insured delivery charges are calculated via our freight calculator using your Poscode and weight when you add to basket.

Proof of Delivery

If you haven't received your order or require a proof of delivery after the standard lead time, please email: support@byteitsolutions.com.au

Delivery Lead Time

  • For delivery to major State, Territory cities and their surrounding areas, please allow 2-5 working days from date of clearance of payment providing stock is available for delivery.
  • For delivery to more remote or rural areas, please allow a further 1-2 working days.
  • For computer systems, please allow a further 2-3 working days for assemble and testing.

    Picking up items

    We do not keep our products at our Office. Over the counter sales are not possible. We use wholesale vendors and work along with many re-sellers to make items as cheap as possible and to avoid having any reseller in excess of stock which may become obsolete.

    Pick up is only available in Melbourne and sometimes in Sydney. You need to make arrangements with us prior to ordering. You can only pick up your item once we confirm it is available and ready with a reference ID. The Wholesaler will not recognise your order until we have given you the Pick up reference ID .

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